By the way, I just realized they have been scamming since their service launched. There are scam accusations on Twitter and Reddit.
Sorry for your losses. 
I suspected that was the case, and you can see I warned people about them in Satsrefill original topic.
Be careful with all service that offer crypto virtual cards, there are only few legit services who are offering working cards, and even they are risky.
This is what I wrote 2 days after they created ANN topic in bitcointalk forum:
Watch out guys! Something is very suspicious with this service and it could be our old ''friends'' coming back with new domain name.
They are using very similar style like one card scam I reported last year, but before making any final conclusions I would love to hear more from Satsrefill team.
There is no chance this cards could work on all websites visa is accepted, like they claim.
They are using very similar style like one card scam I reported last year, but before making any final conclusions I would love to hear more from Satsrefill team.
There is no chance this cards could work on all websites visa is accepted, like they claim.
Quote
Domain Name: satsrefill.com
Registry Domain ID: 18328429-satsrefill.com
Registrar Whois Server: whois.cronon.net
Registrar URL: http://www.cronon.net
Updated Date: 2023-10-24T00:00:00Z
Creation Date: 2023-10-24T00:00:00Z
Website archived for future.Registry Domain ID: 18328429-satsrefill.com
Registrar Whois Server: whois.cronon.net
Registrar URL: http://www.cronon.net
Updated Date: 2023-10-24T00:00:00Z
Creation Date: 2023-10-24T00:00:00Z