AFAIK, and if I remember correctly, the same group also runs "real" online casinos such as ClubRiches. Not very long ago, a ClubRiches manager reached out to me - I have just contacted him to see if he can be of any help - that is in case I am not mistaken.

Edit: Interestingly, I requested a withdrawal in the near past (2FA has always been enabled for me) and both were processed perfectly fine - very small amount though.
Also, if I'm not mistaken they also run another casino dPlay, though, haven't tried neither of them. But I kinda doubt that's possible to run multiple casinos smoothly when there is just two people behind the curtains.
Feel like its time for someone whose been affected to open a flag on them. Just let us know when its been done and I'll suport it. Will probably red tag wetsuit and TheQuin as well.
Maybe that's only way how to get reaction from them. If they don't react to all questions, maybe they will pay ettention to something what damages their reputation.
Don't want to judge them too wuickly, but it's obvious that something doesn't works as it used to be. Previously they were known for great communication, transparency and looked like example how casino should work.