Op in the cryptocurrency world you can only trace the location (recipient) of the stolen funds but you can't know the person who did it. But if it is within centralized exchanges then you can contact the customer service to freeze the coin of the compromiser end. But if it is On-Chain then you coins are list forever. And even you provide the addresses of the transaction nobody can solve the problem but you alone. Because you are the owner of the coins and the app. So you are to chat groups f live chat on the app to solve the problem.