I added a balance to my account, it was approved but it was not transferred to the system, for example, it has received 2 confirmations now
Please let us know what happens. Normally it only takes 1 confirmation to have it in your account. Maybe they have made it a higher threshold? They def need to make some changes and this may be one of them?
It took 3 confirmations and was transferred to the account. I have now made a withdrawal request, let's see how long it will take to be processed automatically.