I don't know if such thread has been created already but there was a news that was trending some weeks ago about a man who won #14million Naira which is equivalent to $10k and was logged out of his sport bet account, he tried severally to access his money but didn't Work out. he sent the Sport betting site a message but didn't get a positive feedback so he had to come out publicly to explain his predicament on air. Below is the link
Man logged out of his Sportybet account seeks access to his N14mMy question is has anyone of you been in such situation before? And how were you able to handle such situation?
I'm not trying to back the casino but I have been a fan of sportybet and such complaints are rare and in this situation, one has to hear the both side of the story. I saw the same article on some blogs and when the was interview, it look to strange for such kind of reputable casino to do that because I have seen people with millions of withdrawals going through and when there is network breakdown by payments gateway, they announced it and make sure all payment are process later.
One of the active place of that particular casino is Twitter/X, he should find a representative to help him call out the casino and the support, they will surely reply and if the don't, he should talk to fellow punters that use sportybet, they will communicate with the sporty platform and they will respond no matter what. In the worse case scenario, he should hire a lawyer, the casino is license as local betting platform, the are going to respond faster than the online calling out.