In a situation like this you just need to contact the gambling company and try follow them up,  cases is like these it is not something that they may quickly look into, but one just need to be patient to follow it up. If it is good and reputable gambling company the money won't just go like that without having it. This is the reason why it is important when gambling one should try to be to know a reputable gambling company to play bet just incase complicated issues occur their won't be any problem of losing money.

If gambling sites are facing challenges like this it is a bad one which will bring a bad name to them and this can make customers to be scared of using them to play bet.