Okay I understand but my suggestion is exchange should be cryptocurrency to fiat and not cryptocurrency to cryptocurrency, if you want to market your service in the whole wide. We have a lot of exchanges that exchange crypto/crypto. And all the centralized exchanges do that and their services are all currencies but yours different and the method of transaction is where I am interested in. Because it looks like a mixing operating system.
Look, every business has its own business plan and its own strategy. You cannot really ask to change their business model just because you want this and that. There are a lot of platforms that offer a crypto-to-crypto exchange, but if Zeusmex can provide better service, then they will surely get customers. Dealing with fiat is more risky and it will not going to be an automated process. If you want to exchange crypto for fiat or fiat for crypto, you should use an exchange that has p2p features. Or other exchanges that run manually.
Currently, according to Zeusmix, their exchange process is automatic and they do not deal with fiat. If you ask me why you should use such an exchange over biggest exchange like Binance, well zeusmex is an instant exchange where you do not have to sign up and you can exchange your crypto without doing KYC.