Maybe they have an issue regarding on that matter that's why we didn't see those guys became active in this thread again. It would be more better if they clarify this things and try to confirm if wetsuit or TheQuin still working for them so people will not bother them if they are not connected to freebitco.in anymore.
Also as what you have said they should put a representative that can answer questions here since leaving this thread at current situation maybe cannot give positive returns to them. But let see if they assigned new guy here or they retain those people and let them answer or manage this thread.
I assume the recruit they are referring to is part of the support team. This is to resolve the problem as quickly as possible. Some have confirmed that the email problem has gradually been resolved. maybe the problem is that the withdrawal is still pending. the process must be done manually and with the large number of users today it will take time.
I'm not sure about having a new representative. but if they do, they have to put in members who have good reputations to restore user trust.
hope for the best for the site we have known for a very long time.