After freezing my account and all the mumbo jambo they sent me email that says:
"Thank you for confirming that you have secured your email account.
We have sent you a new password via email and enabled access to your profile page so that you can confirm your identity. Please complete a very quick and simple verification using the Poloniex app for iOS or Android."
Why do they ask me to download an app, sounds a bit shady... Is this normal or am I the only one who has got message like this?
Edit: Obviously I didn't ask for a new password and I have confirmed my identity ages ago.
and you solved your problem at the end?