Post
Topic
Board Scam Accusations
Re: Poloniex support personel asking me to download their app
by
Laura2003
on 02/06/2024, 15:51:13 UTC
After freezing my account and all the mumbo jambo they sent me email that says:

"Thank you for confirming that you have secured your email account.
 
We have sent you a new password via email and enabled access to your profile page so that you can confirm your identity. Please complete a very quick and simple verification using the Poloniex app for iOS or Android."

Why do they ask me to download an app, sounds a bit shady... Is this normal or am I the only one who has got message like this?

Edit: Obviously I didn't ask for a new password and I have confirmed my identity ages ago.

and you solved your problem at the end?