If you can stay on a platform for a year without any scam accusations, that is positive and that's where people will start to have trust your services. I am not an expert about these things and I do not have any stats to back my claims. But, I guess the managers will agree with me.
That has been my recommendation ever since to stay clean, transparent, and receptive to the community, always addressing all the concerns, and open to feedback so far they are doing fine all requests have been granted or will be granted all concerns answered.
I hope they keep doing this even if they have reached their goal of being one of the popular gaming and trading platforms.