Seeing that little by little the problem is being solved, the only thing I find missing to change my feedback, if things continue to improve, is an official statement from TheQuin or wetsuit explaining what has happened and what they plan to do to prevent it from happening again. I don't know if those of you who have supported the flag and those of you who have left negative feedback agree with me.
I think the issues have been solved. The website is working well now. Authorization emails are sent without any delay and withdrawals are processed.
I agree with you on the point that they should make an official announcement regarding what happened. I think
freebitco.in PR's post wasn't enough and more explanation is required. Freebitco.in has been around for more than 10 years, it has been a popular service and they should have a better communication with their users. Their twitter account is also active and they can post a tweet about the recent issues there.
TheQuin was very active before and was always responsive. He became much less active after October, 2023 and has been offline since May 23.
Maybe, TheQuin stopped working with freebitco.in and all the issues arose after that. This is just a guess and whatever happened, users need an explanation.
I am not sure whether I should remove the negative feedback and I also want to know others opinions.
Maybe, we can consider changing the feedback type to neutral for now? or remove it? I am not sure.
1. As I wrote above, Freebitco.in still has not credited me (since May 11) $5 for a post about winnings. This problem has not been solved, although I have written about it several times, including about who uses the Freebitco.in PR-account here.
2. Today, about two hours ago, I requested the withdrawal of all funds on my balance (0.00380006 BTC) in the “Slow” mode.
First, a notification was displayed about the satoshi being credited within 6 hours. However, after some time, the notification “Your payout requests are waiting to be manually reviewed. This process might take up to 24 hours” appeared. Immediately after this, Freebitco.in began to block my IP address (now I can’t collect satoshi), although there were no such problems before! I don't think this is a coincidence.
I have always had one account, I have been using 2FA identification for a long time and have never used scripts, programs, etc. I feel that Freebitco.in, under a far-fetched pretext, will delay payments or will not make payments at all. I'll let you know how the situation turns out.
Unfortunately, at the moment I have little understanding of how this forum works. I don't know how I can get my funds. If anyone can help me, I will be very grateful.