Withdrawals will remain seamless, no need to contact support each time. We're working to ensure smooth transactions across networks. Online support is coming soon; for now, reach us at
support@alpha.casino.
This is the first time I see a casino's personal representative asking customer not to contact customer support!
If customers contact you, it's because they are having problems and need your help. And as far I can see from the messages on the chat box, users are still having issues with deposits not being credited and withdrawals not being processed.