Hi, I appreciate your post here and your full commitment to help addiction. If I may ruin the mood... do you mind to attend to
other thread? The scam accusation against you? Perhaps it'll be better to allocate time and resources to get to the end of it, so we can all rest assured that there is no foul play by any side.
Thank you for reminding! Our representative has already replied there earlier, but we'll take this issue under further investigation.
As was said earlier, our risk management department and anti-fraud system closely monitor suspicious actions. Certain players have been identified using similar strategies to quickly meet bonus wagering requirements through sports betting.
We cannot disclose the details of our investigations to avoid giving potential abusers information that could help them circumvent our anti-fraud measures.
You are right in some ways. If the casino came on here and said, ‘yep if you ask to self exclude we make you wait four days’ then fine, that is their policy good for them. However, if the casino comes here and says we protect our players in certain ways and fail to do that, it is in part their responsibility for any harm caused after someone attempted to self exclude.
When you are really seeking a way to give up your gambling addiction then only the professionals can help you. There are many online resources, you can study. You can even find the local groups who council each others to overcome the addiction.
Start with some of the followings:
https://www.gamcare.org.uk/https://www.reading.ac.uk/https://www.gambleaware.org/We woul like also add to the list the next resources
https://www.gamblingtherapy.org/https://www.ncpgambling.org/help-treatment/http://www.gamblersanonymous.org/ga/