Hello guys,
I don't know if this is the right thread to review this. So, sometime ago I got a project, where online payments via Viserbank. I don't know whether it's a new or old wallet, but they sent the link:
https://viserbk.onlineAfter loggin via the link that they sent, I immediately created an account and verification didn't take days. I thought "this is so easy".
But the problem occurred after the money transfer to my viserbank account and I wanted to withdraw. There are many options there such as transfer to: bank account, PayPal, crypto and several platforms that I don't know. However, there is one thing that is the same, that is when you want to withdraw you have to fill in the OTP number and when I asked the person who offered me the project, they told me to contact support Viserbank.
The person who offered me the project, you can check the link below:
https://www.dnb.comThe next step I took was to contact support Viserbank, and it turned out there I was told to top up $50 first to get an OTP number.
I don't know who else to ask if not this forum, is it a scam, or is the mechanism like that? For those who have used Viserbank for transactions, please explain, sir.
Thanks
First of all you are not using a renowned wallet as far as my past experience is concerned I have not heard of it. Secondly if you have verified your identity then they should allow you to withdraw you money.look closely there could be some hidden requirements which you have not provided till now otherwise it's a scam or there could be a bug in the wallet as well.
You can't do anything for now just wait till you get the right decision. Contact their customer support and submit your proposal there.