The same thing had happened to me, in fact I thought it was also my internet Connection , but Since where I Live it has been failing a lot, I think that is why , however for me this platform that many say is sportbet.one safe I would say yes, and if for some reason there are Problems in the interface it must be due to some maintenance or something, I am sure they will make the updates as soon as Possible.
I have seen that many users are very interested in cricket, it is a sport that I do not follow, but I am finding it interesting.
As far as I know, they are in the forum from 2019 and may we see few accusations but it's also shows that users elapsed the rules and it's proves a casino legit so I don't have question about the sportsbet.one safe or not. And I'm seeing that they also gave priority to community suggestion so hope they will add the t20 on sportsbooks options ASAP. But I'm still facing slow loading on sportsbet.one. I don't know is it problem with my ISP or the site host provider.
The website loads very fast from my end here and I was able to access it so fast. Possibly it might be from your end. I will suggest you clear your cache and try reloading it again and see if it would work fine for you.
Giving priority to community suggestions is a good business relationship because you are telling the community that their voices are heard and that you recognise their inputs in your products and also that you value the satisfaction they derive from your services. I think this is how business is supposed to be when it comes to customer relationship. Doing this alone sets the record and attracts more customers to the casino.