Are you really satisfied with this reply? I find it a bit weak to be honest.
Sure it's good they already refunded the deposit but just claiming OP did arbitration bets ( which in no way harm a site ) sounds kinda easy, doesn't it? Also bobstone wrote "this might be arbitrage or other mechanisms" . So what is it exactly? What kind of explanation is that? Don't they even know what they are accusing OP of? It sounds strange to me to not give any real info.
But I guess we see that all the time in here. Accusations against players but rarely any proof. Players always must send proof of anything but casinos/bookies don't, I never understand that. Why doesn't this apply to both parties?
Do I sound like I am satisfied? If I am, wouldn't I stop questioning things? Instead, I asked OP for other clarification, am I not? I'm simply thanking bobstone for his very prompt reply, as I expected to hear something back for perhaps a couple of days instead of an hour, given his last online activity was about a month before.
Bobstone lied. I still haven't even received my deposit yet, I also have not been contacted personally by anyone regarding this issue. As I said before, this is a gang of scammers. "We are accusing you of something, but we don't know exactly what yet, we don't have proof either, but we need to believe you, we are paying out winnings to someone". That was roughly the message of their previous responses. What a joke...
Still waiting for my money
May I know whether you're previously had some situation with other casino? A limited bet or being accused and banned for arbitrage betting, perhaps?