When Kucoin has already confirmed that the funds have been released from thier side then you will need to contact ByBit exchange. If they are not helpful or are clueless then you should comeback and update this thread with their reply. This is the first time I have read of such a problem. If you have entered all the details correctly then they will be able to locate the funds credit your exchange wallet.
Bybit has sent me the refund TXID and it is the due of kucoin to the coins back to me. But kucoin is saying that I should pay 40$ which is abnormal.
So lets talk there is a $40 dollar 'fuck you fee'
correct?
How much is your refund? My suggestion is pay the fee grab the refund. And you got to learn the kucoin sucks for only $40 .
Here watch this clip
https://www.youtube.com/watch?v=78-4RobJQ0Y