The site is trusted but I would like a higher responsive support system. Maybe something similar to what competing casinos are having? Would that be too much to ask, consider the UI is much simpler on their site than others?
Yes, actually there is only one problem with this site, namely poor communication between users and site owners, so every complaint that gets a slow response ends up being a case raised on this forum so it becomes something that must be resolved immediately, there is no active support and support. full of users who made communication errors a problem, a lot of accusations were pointed at this site which actually seemed to me to be fine because they processed my withdrawal without any problems.
But that doesn't mean I ignore the cases of other users who complained here, as I also said that their support is not fully active so that every user complaint cannot be responded to quickly which ultimately makes users wait and feel bored and end up making accusations in this thread in the hope can be responded quickly by freebitcoin representatives on this forum, currently people may lose Thequin and there is no longer a replacement who actively takes care of every user problem in this forum. I think this should be resolved immediately. they are looking for active users to represent their site for this forum.