Alright, after a bit over 3 1/2 hours, finally we could get the thing working.
I have to say Rue (the Binance CSR) was great. But I think if a customer has to go through that to get ahold of their own money, the people at Binance should think long and hard about their security measures.
I spent almost a week trying to make things work. Since then my assets went down almost 20%. That and all the stress I've had to endure.
I think it's safe to say Binance will never receive another penny from me.
Thank you all for the help!
I have to say Rue (the Binance CSR) was great. But I think if a customer has to go through that to get ahold of their own money, the people at Binance should think long and hard about their security measures.
I spent almost a week trying to make things work. Since then my assets went down almost 20%. That and all the stress I've had to endure.
I think it's safe to say Binance will never receive another penny from me.
Thank you all for the help!
So what was the actual problem, op? was it truly because setting up 2fa wasn't working for you? sitting down for 3 and 1/2 hours is rough lol
I personally think mandatory 2FA is a pretty great move to implement considering the rampant account hacks but of course, it has to be working smoothly to not inconvenience your users.