Sorry to ask, do they have any representatives here? Incase there are issues or something forum members observed in their site and wanted to get clarification on it who are they going to contact?
I think for the main time, suzanne5223 who brought the casino to the forum should be their representative here in the forum then add it with their customer support service team. Before suzanne5223 brought the casino ANN thread to this forum, he must have discussed with them the benefits so if there is any issue you have in the casino, you can inform him then he will channel your problem to them since he is the mediator for them now. suzanne5223 I appreciate your effort foe bringing casino and as a manager things are working underground.
He currently won’t be able to do the work of a representative - usually representative are have more in-depth knowledge of the site and also have connections with those that can provide more information about the site - e.g developers and from what we can tell the Op is only in contact with the marketing team and if a question should come he won’t be able to give us the proper answer needed.
A rep on the other hand would know whom to contact or forward an information to in other to get the right answers needed - take for example, the accusation of paripesa and 1xbet being owned by the same company - yet no solid answer was provided by the op.