Dear jbabyss,

Thank you for reaching out to us.

We have received your email regarding the recent match and your bet. The bet number you provided is currently settled as a win in our system if it was correct. However, we understand that there might be some confusion, possibly due to a combo bet or other factors.

To ensure we address your concerns accurately, I will conduct a thorough review of your case. I will follow up with you via email with detailed information as soon as possible.

Thank you for your patience.

Best regards,
Eva


btw Thank you, holydarkness, for reaching out to our team on Telegram and helping to resolve the issue.