Apart from that, there are some casino sites that provide video guides for beginners, among which sportbet.one is one and I think that's really shows their professionalism.
Just as you mentioned that some casino users who are new are lazy to explore, there are also casino users who are lazy to read guides and watch tutorial videos, they just end up skipping all those parts and want to hurriedly use services and play games that they do not understand. Majority of this people are the ones who end up with complaints sometimes.
If there's a good attitude towards reading and watching tutorial guides, many new gamblers will not experience some problems that they end up experiencing with gambling platforms, or have some complaints about casinos that they end up having.
Well, they are absolutely right about that, I personally used to be a person who didn't like to read a lot if it wasn't the desire to play and everything, it is a thousand times better to watch through videos than to read for that moment, currently I really like watching the tutorials Because I Consider that there is more information, in this aspect I see that it adapts to all audiences and is much better because there is more scope so that there are no Excuses for not learning , this is a great Initiative , with Small but very significant details.