The number of games, sportsbooks and users are huge in stake as compared to primedice which is now only a ghost town as compared to its sister site. Take a look at the chatbox on Primedice and compare it to what it was back in 2016-17, the flux of users there and the amount of trash talk and troll talk was beyond anyone imagination. Today it is just full of a number of users just waiting for some rain from the rainbot.

I dont know how their management is seeing the future of these two sites, but clearly the support staff on stake is never going to be enough. Some of the PD OGs may say that the maturity level of PD users is way more than stake which is why less tickets on PD than stake.