There were no user funds "gambled away" or kept, they were all refunded automatically in 30 mins after the bot has stopped working. Unlike others Poorbot is an instant exchanger so we don't hold customer funds.
If the funds are automatically refunded then it sounds contradictory with the claim that some people lose thousands of dollars after giving you tips. From their message, they seem convived and have some screenshot of your wrongdoings. Hard to verify as a third party who doesn't follow everything closely. I guess we can only wait and see of service is coming back up and if anyone would post some proof of any possible mistake. CMIIW.