Hello, this casino metaspins scammed me with amounth more that 180 000 usdt.
They closed my account without any email or message.
And only when i tryied to come and play again, this moment I received message that account are disabled.
I player here and loosed a lot of money. Some week I was about -200k usd.
Now account closed and I do not know what to do.
I want to inform everyone that this casino are scammed.
I have same situation last year, when casino said that my account are related with someone other, but when i loosed balance aboutt 65000 usdt, they said that everything okay.
This time i put withdraw I do not loosed it. and now they want to steal this balance with some fake reason.
Dear aleks86,
At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a
fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.
Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections 8.1, 10.3.1, and 10.1.3. Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.
Regrettably, due to these breaches, we are compelled to terminate your accounts and withhold any associated winnings.
Lastly we would like to emphasize that, as a loyal customer, you have previously received prompt payouts for all your previous winnings.
We trust this clarification provides insight into the circumstances at hand.
Sincerely,
Metaspins Customer Experience Team