Have you referred to Cloudbet's Terms and Conditions? Carefully review Cloudbet's terms and conditions regarding loyalty points, specifically any clauses about inactivity or point expiration. This might shed light on their policy.
Did you request documentation? Ask Cloudbet support for any official documentation outlining the changes in their loyalty program, especially regarding point expiration or redemption requirements.
Hello, They changed all terms and conditions. So I lost. I can't believed. This site is not trustly I hope the players left this site
Terms and Conditions
These Terms and Conditions are effective from 27 March 2024. All previous terms and conditions are no longer valid and must not be relied upon.
Cloudbet.com (the “Website”) is a site operated and owned by Halcyon Super Holdings BV,