Hi all. I ask all participants of this forum to help me. I registered at this casino on June 29. Before registering, I wrote to support asking if I could initially pass verification, to which support replied that verification was not required at their casino, and if required, verification would be completed within 24 hours. I decided to register and made a deposit using a crypto wallet. I made several bets and my balance grew. I made my first conclusion. I got it approved within 10 minutes. I liked it. I decided to continue playing. After several hours of playing, I decided to withdraw the rest of the money. But my request was not approved. I was asked to verify my account. I sent them the photo id and a selfie with him immediately. In the chat they wrote to me that according to their rules, verification can last up to seven working days. And then I was surprised, because in the casino rules there is no mention of seven working days; the support service did not tell me then that verification could last more than seven days. In order to speed up verification, I asked them to make an online call where I would show all the documents, but they refused. I can attach screenshots of the correspondence where the employee refuses to provide a link to a specific point in the rules where seven working days are indicated. This issue worries me greatly, so if there are no specific verification deadlines, then 7 days can be increased. If I had known about the number of days, I would not have registered there.