.... so the fact of writing their Rules in a way that is more understandable for a common person is one of the Best things they can do , it would be one of the things that differentiates them from other casinos.
Terms and conditions should be put together with the customers in mind because the customers do not all have the same level of understanding and most times once the terms and conditions are filled with complicated grammar it can be misleading to some people who have low understanding o are not very educated, and even discourage them from reading further.
If terms and conditions are brief and readable, more gamblers will be willing to read it.
Sometimes, the terms and conditions when too lengthy scares away prospective clients from the casino because they would be having some thoughts on their mind that if they are not able to read all through, there might be some clauses in between that they know not and mighty likely hold them down so their thoughts would be to avoid such casino and move on to the next one making the casino to lose clients.
I have come across a post on this platform where a member made a statement pertaining to terms and conditions of service saying that he or she does not waste time reading terms and conditions of service and if it happens that the casino policies are too lengthy, he or she would skip to the next casino and register with them. This is the reason why it seems as if some casinos are losing out which they do not understand why but possibly their terms of service scares away prospective customers.