I'm gonna quote this so the pictures will be visible and let the community see this.
@Stokesbomb, I understand you have a gambling addiction, but why blame the casino for not closing your account immediately? When you are gambling, you see the term "responsible gambling," for sure which means you are aware of what you're doing and in control of your funds. I hope you can decide on your own to stop gambling and not wait for the casino to close your account. It might be easier for you to just withdraw your funds and take a break.