As much as I did love to agree wit the both of you, I will first of all say that you consider the fact that promoting on this forum is not free - this is number one.
Promotion have never been free anywhere else. Be it twitter, Reddit or YouTube.
Maybe they just didn't have the urge to change with the changing trends, and so they just decided to stick with the old clientele that already know the platforms.
Also, one of the reasons why Cloudbet isn't really active in this forum anymore is because of the rising accusations against them in recent years.
This should even be a bigger reason for them to stick around and clear up any accusation that come a long. I remember at one time, I even tagged them for some unresolved issue but after some weeks they came around and resolved it.