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You have spoken well. I like the fact that you are timely in response. This shows how committed you and your team are to making sure potential customers gets updated on developments as it relates to the expectations of the casino users. With this, one can be rest assured that they would be attended to if any thing that demands urgent attention arises.
These are the qualities of a good customer care service and I can see them in you. With these attributes, tell me why wouldn't they reference you for services when the confidence and assurance is there that you could deliver.
They should continue doing this, dropping here from time to time even if there are no issues to resolve or no promotions to post; the community wants a representative who is visible even a few days a week, we just never know if there's an issue that will pop up, or recommendations and suggestion so to keep up with this the representative needs to show up and so far he is doing that and that's good news for the community.
I agree with what you say, because the Representative is Obviously interested in continuing to see and address the concerns of the members, and this is the beginning to form a great community, in fact for me it is essential to create a great community, because without a Community a good project cannot be developed, in addition the treatment given to everyone is immediate, that means that if there is indeed a good commitment to everyone , few Projects in the crypto world are like that, here you can see the desire to do things well.