Q: I dont see any video on my HDMI monitor
A: Your monitor needs to be powered on and HDMI plugged into your Apollo BEFORE powering on your Apollo. The Apollo will not recognize your monitor if its powered on before the monitor or HDMI cable is plugged in. If this does not work double check your input on the monitor is in the correct HDMI port. Please be aware that not all monitors will work with the Apollo (odd sized monitors, really high resolution tvs etc).
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I received my Apollo II. I connect to my monitor (I've tried 2 different ones now) made sure the monitor was on and connected properly. The Apollo II fan comes on and runs at very high speed indefinitely. I've let it run almost 20 minutes. No lights on the front of the Apollo. What next?