I placed several bets on DuckDice and they were showing as lost after Hubert Hurkacz retired due to injury, Casually I bet the same thing in Winamax and it appears void. I assumed the losses due to their conditions until 1 hour later I talked to a friend and he told me he bet $60 on DuckDice and their winning bet was void. 

I asked support, they asked for screenshots, and they told me that my bet is lost because he lost 2 sets but my friend's winning bet is VOID because he retired.

We did not bet live,  the official result is abandonment due to injury. And there are only two possible scenarios: assume he lost and mark as losses the lost bets and pay out the won bets, or assume he retired and mark as VOID all the bets that were not placed live.  It's extremely unfair, dishonest (a SCAM!) and prejudicial to mark as losses bets that would have been lost but mark as void bets won on the same event.


My bet:

https://i.postimg.cc/dtCTZ1KT/1.jpg



My friend's bet:

https://i.postimg.cc/mgG1Ysbp/2.jpg