For those not in the know, that was just a clever photoshop job. The original KNC boxes didn't have the logo on them nor the cutout handles.

I don't care what excuse KNC wants to use, this was NOT an instance of UPS mishandling or even a problem with the packing. These units could have had white-glove treatment in every step of transport and still would have arrived in pieces. This is undoubtedly a problem with engineering and assembly.