It's looks like Hunnyplay representative is very active to answer to the community members it is very good efforts from the Hunnyplay representative. But I would like to suggestion Don't made post before 24h gap it's against the forum rules. You should edit you post and the 2nd one to the 1st and then delete the 2nd one.
Yes, I also noticed that I urge him to merge all his posts and quote or extract the one that needs to be addressed. He doesn't need to quote the whole post; he could lose what he gained if he keeps violating the forum rules. If there is something that he failed to address, he can wait and include it in his next posts.
Hopefully, he will get used to posting the right way.