I had LTC deposit which haven't yet credited.
Did they credit your deposit? According to their terms, the deposit will be credited within 1 hour, and the withdrawal will take up to 24 hours to process. I'm wondering how long their withdrawal process will be while the system isn't crediting the deposit in a timely manner. Anyway, they have all the wrong information about deposits and withdrawals in their terms.
It seems they use coinpayments for processing the transaction which I didn't notice. So, I have initiated a deposit of 10 credits while I have sent a higher amount than the amount displayed in the deposit page for 10 credits. I got my extra amount as refund from coinspayment. However, I haven't yet contacted their support and haven't got the deposit yet. I will contact them once I'm in desktop, the site isn't mobile friendly.
@betflexi, why do you use coinpayments? You should implement your own system. Coinpayments isn't friendly transaction method in casino industry I think.