It is very sad that people are still being affected by the issues related to freebitco.in therefore it is not a nice experience for you but next time you post about your experiences regarding them, remember to post screenshots. Also it will be good if you could add as much context and background information as possible in order for those of us reading it to understand what happened.
I tried contacting support in so many ways but no response. If you cant login anymore you probably lost all btc and fun allready.
My account was also change of email / password and even 2fa but i can still see it. All btc is withdrawn, and support dont react on any way. The new spokeman for support also dont react. I guess there is something bad happening atm.