how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
Thank you for your honest feedback, I think you already wrote us an email
Withdrawal addresses can't be changed, this is a security measure. This is easily done by sending an email to our support and writing your new withdrawal address in it.
We may overthink this procedure, because most people don't understand that this actually protects them by state their real withdrawal address instead of some random address.
not user friendly.
I can't even find how I can cancel my orders
I can't even find how I can cancel my orders
I'd suggest sending an email to support@swaphole.com - usually you have a cancel button right next to your order.
We take your feedback into account and will definitly think about how we can make it user friendlier and still provide more features than other exchanges!