I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.
Excuse me but if you could not log in your account with 2FA, how did you manage to reset your 2FA code?
As far as I know, on all platforms, the standard way to reset password or 2FA is login your account first, do it successfully then change the password or reset 2FA code with a new one by entering your current password and current 2FA.
In your post, you did not say that you reset it with support from the service, and with complain above, it seems support does not work too well for users recently. That makes me curious that how did you do to reset it.