This is the weakness when a site is managed by himself alone without any other staffs to support him.
Anytime he has an issue in real life, the site and players will be abandoned till he can come back.
There is at least one person who has close contact with lightlord and has his role as a staff to support some tasks for lightlord but that's it. Things are related to money, hot wallet of BitVest only can be handled by lightlord.
It's
Zodiac1233.
This post shows that the user is more like a developer than customer support staff.
I wish best for lightlord and his health but for the business management, issue is back, the fourth or fifth times recent years.