Well ask the army they sent to this post is farting misinform all over. That question should be theirs.
Excuse fucking me? Try wagering two thousand bnbs for literally nothing and they dont say a word the first 5 years lol they shock you when you finally win from faucet request through divine intervention 20 bucks then they fucking suspend the shit outta you and claim you abuse the couple cent faucet get a fucking grip son. Isn't that the shittiest way to scam ppl so evil they fuck you up for 6 years until you reach high level (26) wagering 2000 bnbs and by logic and gods given justice you fucking earned it with that astronomical wager. How in the fucking right mind they even dare to suspend a faucet win after all the years and wager. Ain't no man in crypto.games to fart the truth ?? That's literally robbery my homeboy.
Help me understand here, is this the first time you withdraw from faucet and you bumped into this situation or have you done it several times throughout your stay with them, of which they grant the withdrawal requests, like what their representative explained?