The worst thing is that now that their representative have not been clear enough to make the casino stance known to the concern clients, being silent in the face of crisis is not the best approach in this kind of situation and if care is not taken, freebitco may not be able to gain such ground as their gained before this recent crisis, but with hope, let see what happens along the line, and hoping to see a positive results and outcome of this situation.
The community is still interacting positively with the casino because it has a history full of achievements and contributions to the development of the crypto community as a whole. Perhaps there are still those who hope that things will return to how they were before.
The problem, as everyone notes, is that the casino team works to solve problems that arise from time to time, and some actually confirm that they were able to reach a good result with support, but at the same time, the problems do not stop and the complaints continue.
As for official representation on the forum, or what we call activity, it may no longer be a priority for the casino, especially after it succeeded in establishing a good reputation before this wave of complaints about the system began.