Hello i am currently living in Ukraine, after winning some bets i got a notification from BC GAME to complete advanced KYC. I tried 1 time with my national passport, in Ukraine we have a book format of passport. After submitting everything i got a notification that my KYC is failed for not even mentioning a reason. I opened a chat with support and they reseted my KYC and i tried again. Second attempt was with my foreign passport and again i failed. Is it a way that can help me to finish KYC process ?
Did you try talking with BC.GAME account in bitcointalk forum?
I think that manager icopress is working with BC.GAME and he is also from Ukraine so you can ask him to help you with this problem.
Here are links for two profiles I mentioned, but I am not sure if they accept messages from newbies:
https://bitcointalk.org/index.php?action=profile;u=2503677https://bitcointalk.org/index.php?action=profile;u=1137579