There is no good evidence of your claims, can you screen shot your chats with their customer's service so that we can understand better. Also I believe that BC.games have an ANN thread where you can also lay your complain there. Did they tell you any reason for not approving your KYC verification?.
This is not the right board for you to open a scam accusation topic, you should go an open a thread on this in the right board.
https://bitcointalk.org/index.php?board=83.0 thanks will look for there thread and i wont share my personal banking details thats in there chats etc ill look for there complaimsts thread if u can give me a link to direct me there it would help thanks