My internet is still frustratingly limited from several websites and crawl like a hermit crab on the rest of the sites. Can someone please help me reuploading OP's image to talkimg and make it visible so I don't have to access imgur [that's inaccessible to me]?

And OP, I understand [being pretty much blind because I can't see any of the screenshots] that your KYC is still being in process for 6 days, it asked [at least] a level 3 KYC, proof of address? They're not rejecting it or cancelling anything, it's simply still being processed?