OP, Since you didn't manage to explain which site you were talking about, I'm not surprised that you don't know how to use this site...
It could be something related to this... Even using the forum could be bit a problem to Op. I wonder if he made the post here or it was moved by a moderator. If it was moved by a moderator, it might also be a bit of a problem for OP to locate this thread to respond to the questions.
From the nature of the problem, it could be associated to freebitco but we cannot just conclude without clarity from Op's end.