I also checked their Terms and nowhere is listed that if you don't take a bonus, you have the obligation to rollover 1 time in casino or even 3 times your deposit amount in sports.
And to then say roulette is fine, and then after the player did roulette say suddenly it's not fine, is not nice.
For me the rollover rule is no issue anymore since I played slots for more than the neccesaary amount already. For me the only thing left is that they finally process the already 1 week pending withdrawal. There is no reason to hold it up anymore, even the livechat said I have completed all requirements (KYC and rollover).
So I truly hope it is just a mistake from their part and that my withdrawal will be released. Let's hope their representative can fix this ASAP and further steps won't be needed.
I believe their services is very poor. Even when I was trying to tour around the website to see their features but the website is very slow in navigating and hanging my device so I quickly come back. And another thing to know a good casino project is their respond to complains and their communication with others in the forum.
Since when this discussion starts.they have not responded anyone and that is one of the features of bad project. And I noticed this feature from Cryptomus. Please next time play gamble in a reputable casinos and not the ones that the representatives are not even responding to complains.