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How can people will be interested to refer on your casino while there’s still a lot of lapses that needs to be improved. That 2x referral boost is indeed appetizing rewards but you should be working first on your casino feature because there’s always a withdrawal problem involved due to your email.
Also maybe try to work out on clearing again your reputation since the negative trust is still active on your profile because you guys still doesn’t satisfy the DT that gives it.
Well, it seems like they don't really care about the inquiries and the problems of different users of their platform right now.
They're focusing more on advertising it rather than solving the customers' problems which is very embarrassing especially if you're one of those customers that currently experiencing a problem with their website.
I guess the best thing that we can do right now is to just educate those newcomers to at least avoid this casino/website, and find another one. I'm still hoping that the backlogs of email and tickets will be solved in the future (that if they're focusing on that one for now), but I will not be surprised if Freebitcoin will shut down and will focus on DPlay (their new casino).