Hi,
I have been reviewing your messages and recent posts.
Primarily I've been assisting customers via DM and Email. Please rest assured that your comments and concerns have been noted even if you have not received a direct response on the main forum page.
As previously mentioned, we are currently in a transitional period within our CS department, reviewing and improving our processes to build a structure that benefits everyone.
I am committed to providing assistance, and the majority of responses will be handled via DM or email to ensure privacy for specific personal account queries.
Your patience and understanding during this restructuring period are greatly appreciated.
Best Regards,
Customer Support Team
FreeBitco.in
What are your plans on this forum? Did you finally decide to help customers and regain trust? Do you plan to resume the
signature campaign that's on hold at the moment?
They shouldn't be talking about campaign at such a time where hell is loosed on their reputation with complaints after complains from their users about their ones enviable company in the forum. Firstly, freebitco.in would need to resolve all issues, making sure the technical irregularities have been taken care of and normalcy with operation has returned back to the company with the trust of it's users rebuilding, then they can turn their attention to signature campaign advert in the forum, else no member here will take them serious. You can't be marketing a product/service that is in a bad situation and expect that patronage will be gotten... It'll all be a waste of funds on signature right now.