I will reply to them attaching the following, let me know if you would include anything else: payslip for June and July, employment contract, Spanish ID, LUX residence permit, social security card, utility bills for June and July and tenancy agreement. I think this will prove beyond any doubt that I was living and still live in Luxembourg.
If this is indeed a concern with the regulator as they claim, all of the information I am providing and have provided will be sufficient for them as well in the eyes of the regulator.
Also see my draft email below, let me know if you agree or would include anything else:
Thank you for your response.
It seems like my statement might have caused some confusion. I am not residing or living in the UK (or London) and as I stated on my previous email this was a mistake on my part as I thought I would be able to withdraw the funds without completing KYC.
On this regard, please find attached the following documentation that proves that I am still a Luxembourg resident: payslip for June and July, employment contract, Spanish ID, LUX residence permit, social security card, utility bills for June and July as well as tenancy agreement. Being employed in Luxembourg, as well as proof of actually living there through utility bills, tenancy agreement, payslips and residence permit will prove beyond any doubt that not only was I living in Luxembourg throughout the use of my account, but that I still continue to live here.
Let me know if you need any further clarification, I am also happy to carry out an enhanced KYC or show you all of this documentation live.
Perhaps a bit overkill and I personally think someone doesn't need to go to such length [which I consider a rather private matter] just to prove their residency status, but what do you think about attaching your recent
grocery receipt? One from a convenient store that happens to be around the corner where you live might be even better.